Privacy Policy
Effective Date: 01 January 2021
Last Updated: 12 December 2024
Last Updated: 12 December 2024
1. Data Controller Information:
Miriam Strobl, Carl Zwillinggasse 15, 2340 Mödling
Email: office@miriamjoanna.com
Phone: +43 676 4857460
Email: office@miriamjoanna.com
Phone: +43 676 4857460
2. Data We Collect
Personal Data: Name, email address, phone number, billing and shipping addresses, and payment details.
Usage Data: IP address, browser type, device information, and interactions with our website.
Cookies and Tracking Data: Data collected via cookies and similar tracking technologies for analytics and functionality.
3. Purpose of Data Processing We process your personal data for the following purposes:
Order Fulfillment: To process and manage your orders, including shipping and payment.
Communication: To communicate with you regarding orders, inquiries.
Improving User Experience: To analyze how users interact with our website, enabling us to improve functionality, layout, and content.
Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized activities on our platform.
Legal and Regulatory Compliance: To comply with applicable laws, such as tax and accounting regulations, or to respond to legal requests from authorities.
4. Legal Bases for Data Processing Our legal bases for processing your personal data include:
Contract performance: Necessary to fulfill your order.
Legal compliance: Adhering to tax, accounting, or legal obligations.
Consent: non-essential cookies.
Essential Cookies: These cookies are necessary for the functioning of our website (e.g., for maintaining session login, cart functionality, or security). They are processed under our legitimate interest to provide a functional and secure website and do not require explicit consent.
Non-Essential Cookies: These include cookies for analytics, marketing, or personalization. These cookies are only activated if you provide explicit consent via our cookie banner. You can manage your preferences and withdraw consent at any time by accessing the “Cookie Settings” section on our website.
5. Sharing Data We may share your data with:
Service Providers: Payment processors: Stripe and shipping partners.
Legal Authorities: If required by law.
Third Parties: Only when you have provided explicit consent.
6. Cookies and Tracking Technologies
Our website uses cookies for essential functionality and analytics. You can manage your preferences via the cookie banner or browser settings. For non-essential cookies, we seek your consent.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined:
Transaction records: Retained for 7 years in compliance with Austrian tax laws.
Marketing consent: Until withdrawn by the user.
8. Your Rights Under GDPR, you have the right to:
Access, rectify, or delete your data.
Restrict or object to processing.
Data portability.
Lodge a complaint with the Austrian Data Protection Authority.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: office@miriamjoanna.com
Email: office@miriamjoanna.com
Terms and Conditions
Effective Date: 2021
Last Updated: 12.12.2024
Last Updated: 12.12.2024
1. General Information
Welcome to miriamjoanna.com , operated by Miriam Strobl.
These Terms and Conditions govern your use of our website and services.
By accessing or purchasing from our website linked to the online shop by big cartel.com,
you agree to these terms.
2. Ordering Process
All orders are subject to availability.
You must provide accurate and complete information.
By clicking "Buy Now," you agree to enter into a binding contract.
3. Prices and Payments
All prices are inclusive of VAT as required by Austrian law. According to the 'Kleinunternehmerregelung', no additional sales tax (Umsatzsteuer) is charged.
Payment methods: All payments are securely processed via Stripe. We do not store payment details
Orders are confirmed once payment is processed successfully.
4. Shipping and Delivery
We deliver within Austria & Germany, unless another destination is requested.
Delivery timelines are estimated 3-7 business days unless subject to carrier delays.
Shipping fees, if any, will be displayed at checkout.
5. Right of Withdrawal
Customers in the EU have the right to withdraw from the contract within 14 days without providing a reason.
To exercise this right, contact us at office@miriamjoanna.com
Refunds will be processed within 7-14 days (depending on the customers bank nationality transfer time)
after the returned items are received.
6. Warranty and Liability
Products are covered by statutory warranty rights under Austrian law.
Consider specifying any exclusions or limits to liability in the case of damages caused by external factors, like misuse of products.
7. Governing Law
These Terms and Conditions are governed by the laws of Austria.
Any disputes will be resolved in Austrian courts.
8. Updates to Terms
We reserve the right to modify these Terms and Conditions at any time.
Changes will be effective upon posting on our website.
9. Contact Us
For questions about these Terms and Conditions, contact us at:
Email: office@miriamjoanna.com
Email: office@miriamjoanna.com